IZO USA Privacy Policy

Effective Date: 2/1/2026

IZO USA (“IZO,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.izousa.org (the “Website”).

By using this Website, you agree to the terms of this Privacy Policy.

1. Our Commitment to Privacy

Your privacy is important to us. We do not sell, trade, or rent your personal information to third parties. We only share information when necessary to operate our services, support our mission, or comply with legal obligations.

This policy applies to information collected through our Website. It does not apply to information collected offline or through other channels unless explicitly stated.

2. Information We Collect

A. Personal Information You Provide

We may collect personal information when you:

• Submit a support request (student or soldier support)

• Make a donation

• Register for programs or events

• Fill out forms (contact, volunteer, intake, etc.)

• Subscribe to emails or updates

• Communicate with us directly

This information may include:

• Name

• Email address

• Phone number

• Mailing address

• School or affiliation (for students)

• Service status (for soldiers/veterans, if voluntarily provided)

• Payment details (processed securely via third-party providers)

• Any additional information you choose to provide

B. Automatically Collected Information

When you visit our Website, we may collect:

• IP address

• Browser type and device information

• Pages visited and time spent

• Referral sources

• General location data (non-precise)

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance

• Personalize your experience

• Understand user behavior

You may disable cookies in your browser settings, though some features of the Website may not function properly.

3. How We Use Your Information

We use your information to:

• Respond to support requests (students, soldiers, families)

• Provide emergency or ongoing assistance services

• Process donations and send receipts

• Communicate updates, resources, and opportunities

• Improve our programs and Website functionality

• Maintain internal records and reporting

• Ensure safety and prevent misuse of our services

We may also analyze aggregated (non-identifiable) data to improve our outreach and impact.

4. Communications & Opt-Out

You may receive emails or messages from us related to:

• Your requests or submissions

• Support services

• Organizational updates

You can opt out of promotional communications at any time by:

• Clicking “unsubscribe” in emails

• Contacting us directly

Note: Even if you opt out, we may still contact you regarding active requests, services, or transactions.

5. Sharing of Information

We may share your information only in the following cases:

A. Service Providers

With trusted third parties that help us operate our Website and services, such as:

• Payment processors

• Email and communication platforms

• Data hosting and security providers

These providers are required to protect your information.

B. Legal Requirements

We may disclose information if required by law, including:

• Court orders or subpoenas

• Protection of rights, safety, or property

• Preventing fraud or abuse

C. Organizational Changes

In the event of a merger, restructuring, or transfer of assets, information may be transferred as part of that process.

6. Data Security

We take reasonable steps to protect your personal information, including:

• Secure servers and encryption where appropriate

• Restricted access to sensitive data

• Monitoring for unauthorized access

However, no method of transmission over the Internet is 100% secure. By using our Website, you acknowledge this risk.

7. Your Rights & Access

You may:

• Request access to your personal information

• Request corrections or updates

• Request deletion of your data (where applicable)

To make a request, please contact us at:
[Insert Contact Email]

We may require identity verification before fulfilling requests.

8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

10. International Users

IZO USA operates primarily in the United States. If you access the Website from outside the U.S., you consent to the processing of your information in the United States.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact:

IZO USA
Address: 22 East Oakland Park Blvd
2nd Floor
Fort Lauderdale, FL 33334
Email: [email protected]
Phone: (954) 569-5397

13. Donor Privacy Commitment

IZO USA respects donor privacy:

• We do not sell or share donor information

• Donations are processed securely

• Donor information is used only for internal purposes and acknowledgments